551 Information Behavior and Search Experience
The purpose of this course is to provide theoretical and practical foundations for information professionals who wish to design and evaluate search systems and services, taking user-centered approaches. This course explores search user interfaces, search behavior, search interaction, search user experience, and measures and methods for evaluating search systems. Students will have opportunities to discuss information-seeking behavior in contexts such as academic settings, professional work settings, everyday life, health contexts, and digital learning environments. Students will learn about the nature of interaction with information in a variety of application areas, including search engines, domain-specific information retrieval systems, digital libraries, collaborative search, and social search.
699-09 Library and Archives Assessment
This is a mastery course in which students are expected to synthesize their previous coursework and relevant experience while accomplishing a student-directed project in a real-world professional setting. Information professionals are increasingly required to demonstrate the value and impact of libraries and archives to their stakeholders, users, decision makers, and communities to which they serve. To become evidence-based practitioners, future librarians and archivists need to develop skills and knowledge to be able to collect, analyze, and interpret empirical data that will help them build a strong argument when proposing new initiatives. This course provides opportunities to gain mastery in assessment activities in libraries, archives and cultural institutions. Students will assess how existing services, collections, programs, and space/facility contribute to the mission/purpose of the organization. Project tasks will typically include developing an assessment plan, creating a literature review, developing or deploying assessment tools, collecting empirical data or utilizing existing data set, and analyzing/interpreting the evidence. The final report and presentation should show the current value and impact status of a library/archives as well as recommendations to communicate the new value and impact of the library/archives by creating, expanding, changing library services, collections, programs, and space/facility. Students will work closely with one partner librarian or archivist in a professional organization. Although the project will be conducted in collaboration with a partner librarian or archivist, students (alone or as a pair) will be responsible for planning, carrying out, adjusting, and completing the project.
531 Human Interaction in Information Retrieval
This course explores search user experience, search behavior, and evaluation in information retrieval systems. The purpose of this course is to introduce theory, research, and practice in relation to search user interfaces, search tasks, search queries, search user experience, interactive information retrieval, and IR evaluation. Students will be encouraged to consider the nature of interaction with information in various search systems, including Web search engines, multimedia search systems, mobile search systems, and social Q&A services. Students will have opportunities to discuss and critique empirical user studies in the field of information retrieval, focusing on user experience and human-centric evaluation to assess the quality of search systems.
500 Information in Social Systems
This course highlights a set of themes common to information challenges that have been confronted by societies and organizations across time and space and recurrent across different professional contexts. It provides an opportunity to build a common vocabulary and set of shared concepts among students across varied MSI career paths, as well as to develop an appreciation for the traditions, skills and insights in the intellectual traditions informing the School’s perspective. The course introduces students to a wide range of core theoretical and pragmatic concepts that we believe will anchor you to understand the complexity of information in social systems and the hard choices that information professionals face whether they are designing or implementing systems, selecting resources for access or preservation, designing interfaces to collections, establishing access policies and pricing mechanisms, or analyzing organizational data assets for better decision-making.
710-004 Doctoral Seminar in Human Information Behavior and Interaction
This course is designed to introduce foundational knowledge for a wide range of types of research conducted in order to understand how people interact with information, systems, and information technology in various contexts. The course will engage students in critical analysis of frameworks and concepts that have been used by information science researchers to study relationships between people and information. Students will also have opportunities to learn about problems, issues, and empirical research findings related to human information behavior and interaction. As a result, students should be able to discern contemporary and future research directions by identifying interdisciplinary relationships in the areas of information behavior, interactive information retrieval, and human information interaction.
647 Information Resources and Services
This course introduces the principles and practices of providing effective and efficient information services for intervening in user’s information seeking process successfully and meeting their information needs. Important considerations are interpersonal communication skills and questioning strategies in providing information services using a variety of reference service models. It also provides practical guidelines for evaluating and using a variety of reference sources and accessing reference tools. Additionally, this course discusses major historical and contemporary trends pertaining to reference and information services.