Soo Young Rieh

Associate Professor at the School of Information, University of Michigan

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Soo Young Rieh

Soo Young Rieh
Associate Professor
School of Information, University of Michigan
304 West Hall
1085 South University
Ann Arbor, MI 48109-1107
Voice: (734) 647-8040
Fax: (734) 764-2475
E-mail: rieh at umich.edu
Office Hours: Monday 4-5 pm and Tuesday 12-1 pm
Curriculum Vitae in PDF or in HTML

About Soo

Soo Young Rieh is an associate professor in the School of Information (SI) at the University of Michigan. Rieh’s research interests include credibility assessment, information quality and cognitive authority, information-seeking in everyday life context, mental effort in web searching, and institutional repositories.

Rieh is the principal investigator of the Credibility Assessment in the Participatory Web Environment funded by the MacArthur Foundation from 2008-2011. The proposed project investigates what new sets of heuristics of credibility assessment have emerged in the participatory Web environment (Web 2.0). The heuristics are comprised of general rules used to make judgments of credibility across a variety of information use situation. The project addresses two main research questions: (1) how people assess the credibility of user-mediated news content (UMNC)-the summarized, edited, and commented versions of the original published news content; and (2) what heuristics the participatory users (content contributors) employ to make credibility judgments when creating user-generated content (UGC).

Rieh is also the principal investigator of the MIRACLE (Making Institutional Repositories a Collaborative Learning Environment ) project (with Professor Karen Markey and Associate Professor Elizabeth Yakel) funded by the Institute of Museum and Library Services (IMLS) from 2005-08. This project investigates the development of institutional repositories in colleges and universities to identify models and best practices in the administration, technical infrastructure, and access to repository collections.

Previously Rieh held a position as a human factors research engineer at Excite@Home Search and Directory Group. She is a recipient of several awards, including the ASIST SIGUSE Best Information Behavior Conference Paper, the John Wiley & Sons Best JASIST Paper Award, the Eugene Garfield-ALISE Doctoral Dissertation Award. She earned her PhD in Communication, Information, and Library Studies from Rutgers University.

News

I gave talks about “Credibility Assessment Heuristics in the Participatory Digital Environment” in May 2009 at University of Boras, Lund University, and University of Tampere.

I am serving as a Chair-Elect for ASIS&T SIGUSE [www.siguse.org] this year. 2009 marks the 10th Anniversary of SIG USE. We will have the Anniversary Panel and the Reception at the ASIST Annual Conference in November. See you all in Vancouver.

Recent Publications

Rieh, S. Y. (in press). Credibility and cognitive authority of information. In M. Bates & M. N. Maack (Eds.) Encyclopedia of Library and Information Sciences, 3rd Ed. New York: Taylor and Francis Group, LLC.

Rieh, S. Y. & Hilligoss, B. (2008). College students’ credibility judgments in the information seeking process. In M. Metzger & A. Flanagin (Eds.), Digital media, youth, and credibility (pp. 49-72), MacArthur Foundation Series on Digital Media and Learning. Cambridge, MA: The MIT Press.

Hilligoss, B. & Rieh, S. Y. (2008). Developing a unifying framework of credibility assessment: Concept, heuristics, and interaction in context. Information Processing and Management, 44(4), 1467-1484.

Rieh, S. Y., Yakel, E., Markey, K., St. Jean, B., & Kim, J. (2008). Perceptions and experiences of staff in the planning and implementing of institutional repositories. Library Trends, 57(2), (”Institutional Repositories: Current State and Future,” edited by S. L. Shreeves & M. H. Cragin), 168-190.